A selection from Origami in the Boardroom and Other Misadventures in Nonprofit Governance©
The
board was wading through a long, arduous agenda with the usual assortment of
issues—and the usual tedium and tangents.
One item, a proposal to launch a public relations effort with a budget
of about $12,000, had consumed nearly 50 minutes of the meeting while everyone
voiced his or her opinion and experience in such matters. One member held the board captive while he explained
“how things used to be”. Finally, the
board voted to approve the project.
The
next item was a $15 million capital expansion project involving a bond issue,
bond counsel, project directors, and a host of consultants and engineers. A motion was made and seconded. The chairman
called for discussion. One member asked
for a clarification on the role of the special counsel. Then, a call for the vote was heard. “All in favor?” Ayes resounded in unison. It was over in minutes. Fifteen million in minutes!
It’s
so typical. A board can spend hours on
micromanaging an issue and then take sweeping actions in minutes. It’s a common
complaint heard from CEO’s. “How do I
keep the board from managing the organization?”
So
how do we redirect the board away from managing the operations and toward the
real business of the board? How do we
establish a different pattern of performance, one that builds an active,
energetic board that is ready to deal with the common maladies—dead wood,
inertia, conflicts of interest, and others?
Let’s
start with organizing agendas to focus board discussion on substantive issues
that can and should be dealt with only at the board level. A consent agenda format is useful for
dispensing with routine board business in short order, reserving meeting time
for debate and decisions.
Let’s
start with prioritizing agenda items.
First things first.
Let’s
start with focusing the work of the board on board work—not managing the
operations.
Let’s
start with building a board composed of the right people for the
organization. Boards tend to clone
themselves. Effective boards resist the
temptation and seek to constantly renew themselves. A board is a renewal resource.
Let’s
start with redesigning the committee structure to ensure we have the right
committees doing the right things so that the board does not have to act as a
committee-of-the-whole and does not have to rely on chance for recommendations
and motions.
Boards
can be like animals—sheep and elephants, for example. They tend to move where the loudest voice
directs and they have very long memories.
It can be a challenge to establish new habits—new board processes and
directions—but it can be rewarding to both individual members and the
organization to experience the joy of real progress.
In
this story—a true-life misadventure—the board was eventually redirected with
the leadership of a new CEO and the support of the elected board
leadership. Raising the sights of the
board and assessing its own performance redirected the board to work on its own
agenda—leading the organization, not managing it.
Let’s get started!
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