By Virgil Carter
Is there really anything new
under the sun? Most non-profit
organizations consist of a diverse and geographically dispersed of volunteers
and staff, united in some common organizational purpose. The Greek philosopher Aristotle wrote about
the “Virtues” as a guide to living a “happy life”. The more diverse a non-profit organization
may be, the more important it is to have a “happy life”!
Author Deb Mills-Scofield,
writes, “Look at your organization, your teams. You see people with a mix of traits;
some are very courageous, others conservative; some live and breathe customer
delight, others obsess with operational excellence. These are examples of the
classic virtues — the Greek four of courage, justice, prudence and temperance,
and the Christian three of faith, hope and love (or charity)”.
For successful organizational leadership and a
“happy life” for an organization, here’s a brief summary of what Aristotle felt
was important:
·
Courage: It takes
courage to challenge the status quo, to try something untried, to propose
unprecedented solutions. Most disruptive innovations (products, services,
supply chain, operations, management) take a lot of courage. Courage recognizes
opportunity and leads change while managing risk (smart risk).
·
Faith: Faith
equals trust, which is based on our experience, on promises kept. It is
increased with authenticity and honesty. It assumes worth (value) and
worthiness (valuable) is aligned. Is Google’s market cap based on its
computer servers and communication networks or on its algorithms, people,
corporate culture and the belief, based on past experience, they will continue
to produce worth, value.
·
Hope: Hope is
tied to faith. Hope looks ahead to the future and is rooted in facts, not
fantasy. It balances the possible with the probable. Hope is based on experience, learning and application,
so there must be freedom to fail. Learning from failure helps determine fact
from fiction.
·
Justice: Justice
is the difference between fair and equal. Justice also applies the triple
bottom line to innovate solutions that are meaningful and effective and
preserve the environment — think of Patagonia, Toms of Maine, and Whole Foods.
This directly affects your brand’s reputation.
·
Love: Aristotle
defined love in 3 ways: Eros (passion), Philos (friendship) and Agape
(sacrifice, servant leadership). Think of “Voice of the Customer,” “Voice of
the Employee,” and “Voice of the Community.” Passion is exhibited through
excellent customer service (e.g., Zappos), social capital and servant
leadership. Love is all about creating and sustaining authentic customer
value.
·
Prudence: Prudence
is about empowering people so the organization is agile and adaptable. This
affects who and how you hire, train, develop and free your talent. It means you
balance short, medium and long terms. It’s about assessing outcomes and outputs
and can require courage. Prudence means your people know, and can impact, the
processes and rules of the road and knowing “when to hold ‘em and when to fold
‘em.”
·
Temperance: Temperance
is Greek for “the middle way,” moderation, balancing competing interests. It
applies to work-life fit, stakeholders, team’s diversity, policies for
consistency but not constraint, long versus short term and accountability
versus authority.
Your organization and teams may
not have all of these virtues on an everyday basis, but hopefully it has (and
uses) the virtues most critical for success of your various projects and
activities. If not, consider reviewing
Aristotle’s ideas about the “Virtues”.
For the complete article, go to http://smartblogs.com/leadership/2013/08/01/21st-century-leadership-learnings-from-2500-years-ago/
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